Shipping policy

SHIPPING & PROCESSING

Launch inventory items currently in stock typically ship within 3–7 business days unless otherwise stated.

Preorder items have estimated shipping windows listed within the product description. Please note that preorder timelines are estimates and may occasionally shift due to production schedules, shipping carrier delays, customs processing, or inventory transit.

Customers placing preorder purchases acknowledge and accept these estimated timelines at checkout.

Once an order has shipped, tracking information will be sent via email.

Ever Petyls is not responsible for shipping carrier delays once packages are in transit.

ADDRESS ACCURACY

Customers are responsible for ensuring shipping information is entered correctly at checkout.

Packages returned due to incorrect or insufficient addresses may be subject to additional shipping fees before re-delivery.

DELIVERY ISSUES

Once an order has been transferred to the shipping carrier and marked as delivered, Ever Petyls is not responsible for lost, stolen, delayed, or misdelivered packages.

DAMAGED PACKAGES

If your order arrives damaged, please contact Ever Petyls within 48 hours of delivery with:
• Your order number
• Photos of the exterior packaging
• Photos of the item received

Claims submitted after 48 hours may not qualify for replacement or store credit.

QUESTIONS

For shipping-related questions, please contact:

hello@everpetyls.com

Mailing & Returns Address

2165 Nolte Rd, Suite 1042

Saint Cloud, FL 34772

(Not open to the public — mailing and returns only)